Frequently Asked Questions
What does it cost?
Service Sidekick is a month-to-month service. There are no long-term contracts or setup fees. You can export all your data and cancel your account at any time.
| Free | Basic | Premium | Elite | |
|---|---|---|---|---|
| Price per month | 15 day trial | $99 | $149 | $249 |
| Max customers | 5,000 | 500 | 5,000 | 20,000 |
| Max jobs | 500 | 1,000 | 10,000 | 40,000 |
| Max techs | 10 | 25 | 100 | 250 |
| SSL Security | Yes | No | Yes | Yes |
| Customized Templates | Yes | No | Yes | Yes |
| QuickBooks Integration | Yes | No | Yes | Yes |
What are the system requirements?
Since Service Sidekick is fully managed web-based application, there is nothing you need to download or install. All you need is a web browser. Internet Explorer 6+, Firefox, or Safari will work fine.
How will I be billed?
We accept Visa, MasterCard, and American Express. We we bill your credit card every 30 days and you can cancel at anytime.
Will my information be secure?
We understand that your customer and job records are crucial to your business. To ensure data security we backup all account data nightly to multiple locations. All data is encrypted during transmission with industry-standard SSL (secure socket layer) technology (paying accounts only). This is the same encryption used by banks for online banking.
Will ServiceSidekick work for my industry?
We specialize in servicing service businesses and contractors. Check the list below for a sampling of the industries we serve.
| Appliance Repair | Janitor |
| Alarm Install & Repair | Limousine |
| Automobile Repair & Detailing | Maid |
| Boat Cleaning | Pest Control |
| Building Maintenance | Pet-sitting |
| Cable Wiring | Pressure Washing |
| Carpet Cleaning | Property Maintenance |
| Chimney | Safes |
| Cleaning | Satellite, Cable & TV Equipment |
| Computer Repair | Security Guard |
| Deck | Snow Removal |
| Drain Cleaning | Spas & Hot Tub |
| Garden | Swimming Pool |
| Gutters | Water Damage |
| Handyman | Water Pressure Cleaning |
| Home Cleaning | Water Heaters |
| Landscaping | Other services |
| Lawn |
