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How your techs will view SSK
December 23, 2011 -
Boys just wanna have fun
December 23, 2011ServiceSidekick Holiday Card Click Here
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Happy Holidays
November 27, 2011The last 6 months have been very busy for us, but that is no excuse for not keeping everyone in the loop. I am going to fire up my social media activities once again. It is my early new years resolution!
We have exciting news to share with everyone about next year. It will be a late Christmas present but well worth waiting for. We have spent the last 5 years helping service companies around the world run their operations with more efficiency and helping to increase their revenues. This has provided us the feedback neccessary to gather the requirements for a new version of our software. As most of you know there have not been many improvements for quite sometime on our existing application. There was a reason for this. We have been building a new one! 2012 will be an exciting year for our customers as they will experience a new and improved application taking advantage of all the new technology.
If you are not a customer and have been wondering when I should sign up then now is the time to get in before the new version is released. All customers will get special benefits when upgrading to the new version. That is one of the benefits of the subscription model of software as a service. You have a low entry cost and get the benefits of new updates and releases without having to "Re-Buy" the software.
I hope everyone had a great Thanksgiving and that they spent Saturday buying from small businesses instead of the big box superstores. Enjoy the rest of your holidays!
Todd Eccles
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Follow ServiceSidekick!
April 6, 2011Want to keep up with the good people here at ServiceSidekick? Check out our LinkedIn account, Facebook fan page, and Twitter account to stay up to date on the latest happenings at ServiceSidekick, connect with your favorite employees on LinkedIn, and stay in the loop with everything ServiceSidekick! Don't forget to "like" our Facebook fan page while you're there, we love to connect with our customers in every way possible!
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We think we are doing a great job here at ServiceSidekick, but it's always great to see that others agree with us! Getapp.com, a marketplace for business applications buyers and providers, published a blog on ServiceSidekick today. Check it out: "Service Sidekick: Straightforward, Easy-to-Use CRM for the Services Industry." Getapp offers an easy way for buyers to discover and compare primarily web based business applications. Thank you to Michele over at Getapp for thinking of us!
They also featured an interview with Todd Eccles, our COO, in their Evaluation Center. The Getapp evaluation center features analyses of the best SaaS and Cloud applications, interviews of SaaS and cloud leaders, and Q&A for business software, Saas, and cloud computing. Click here to read more!
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Find out the system status instantly!
April 1, 2011If you ever have any questions about the status of the system, you can instantly find out here! One stop and you can see real time system status info such as average response time, current system status, and percentage uptime over the past seven days. Check it out any time to instantly see how our system is running!
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March Newsletter is out!
March 30, 2011Want to stay up to date on the latest happenings from ServiceSidekick? Check out our monthly newsletter by clicking on the image below. Our newsletter includes Customer Spotlights, New Features, and tips on how to use ServiceSidekick along with lots of other great information. Check it out!
We do our best to mail it out to every active customer, but if we missed you and you want to stay in the loop, email us at feedback@servicesidekick.com with "newsletter" as the subject line and we'll add you to the list!
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Want to know more about our LMS?
March 28, 2011Want to learn more about our new Learning Management System (LMS)? This system was designed to quickly and efficiently train our customers how to fully utilize ServiceSidekick, and consists of training videos that show you how to use the main functions of ServiceSidekick. Check out the video by clicking on the image below to learn more on how the system works!
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Update
March 25, 2011The snow has been coming down! Tahoe has received 7-14 feet of snow in the past seven days, with another 12-24 inches forecast by tomorrow night. This is the snowiest record in local ski resort Squaw Valley's history (they began recording in 1959), and the seventh snowiest season since recording started on Donner Summit in 1879. It's a pretty amazing experience! Stay tuned....
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Snow or Sun - ServiceSidekick is here for you!
March 21, 2011We are getting hit with huge amounts of snow here at the ServiceSidekick headquarters; local ski resorts are reporting totals of over 8 feet with more still coming down!

We are proud to say that despite the storm and snow, our servers are running at 99.99% uptime! This means that our website was up and functional for you to utilize 99.99% of the past seven days. Rest assured, our servers are not here in the office. They are located on the Amazon cloud, so no risk of the snow taking them out! However, our programmers are responsible for maintaining the servers and keeping them running smoothly, great job guys!
Feel free to send shovels and snorkels our way, we are swimming in snow with more in the forecast beginning this evening!





